Terms of Service

Effective Date: 10 April 2026

These Terms of Service ("Terms") govern your use of PawSaver AU (the "App" or "Service") operated by PawSaver AU.

1. Acceptance of Terms

By creating an account or using PawSaver, you agree to these Terms. If you do not agree, do not use the Service.

2. Subscriptions & Billing

  • Paw Duo: $4.99 AUD/month (max 2 pets)
  • Paw Squad: $8.99 AUD/month (max 4 pets)
  • All subscriptions are billed monthly via Stripe and auto-renew until cancelled.
  • You may upgrade, downgrade, or cancel anytime through your account settings. Cancellation takes effect at the end of the current billing period.
  • No refunds for partial months (except where required by Australian Consumer Law).

3. User Accounts & Content

You are responsible for keeping your account secure. All content you upload (pet photos, health data, Paw Moments) must be accurate and not infringe third-party rights. You grant us a licence to use, store, and display your content solely to provide the Service.

4. Paw Moments Sharing

When you share Paw Moments publicly or with others, you are responsible for what you post. We may remove content that violates these Terms.

5. AI-Generated Content

All Health Reports, Life Chapters, Hero Cards, and reminders are AI-generated for informational and wellness purposes only. Results may vary and are not guaranteed to be accurate or complete.

6. Disclaimers & Limitation of Liability

CRITICAL DISCLAIMER:

PawSaver is an AI-powered pet wellness and lifestyle tool. It is NOT a veterinary service, does not provide medical advice, diagnosis, or treatment, and is not a substitute for professional veterinary care. Always consult a qualified veterinarian for any health concerns regarding your pet.

To the maximum extent permitted by law, PawSaver AU and its operators disclaim all liability for any loss, injury, or damage arising from your use of the Service or reliance on any AI-generated content.

Our total liability shall not exceed the amount you paid in the last 12 months.

7. Intellectual Property

All logos, designs, AI models, and content in the App are owned by or licensed to PawSaver AU. You may not copy, modify, or reverse-engineer the Service.

8. Termination

We may suspend or terminate your account for breach of these Terms. You may cancel your subscription at any time.

9. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Disputes will be resolved in the courts of New South Wales.

10. Changes to Terms

We may update these Terms and will notify you of material changes. Continued use after notification constitutes acceptance.